The Wise Boutique
Terms & Conditions

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Welcome to The Wise Boutique. These Terms & Conditions are established out of respect for our Wise Boutique business owners, customers, clients, and the wider Wise Boutique community.

 

The Wise Boutique is a platform where Wise Boutique owners may offer their own products, services, programs, books, digital resources, and other listings. Because each boutique owner may offer different products and services, important details such as shipping, returns, warranties, guarantees, trial periods, processing times, service instructions, and customer support may vary by boutique and by listing.

 

Please read these Terms & Conditions, along with the terms stated on each individual Wise Boutique home page and each product or service page, before making a purchase.

Please Read Before Purchasing

By purchasing a product or service within The Wise Boutique, you agree to The Wise Boutique Terms & Conditions and to the specific terms, policies, descriptions, and instructions stated on the product or service page for the item you purchase.

 

Before purchasing, please review the product or service page carefully so your Wise Boutique shopping experience is clear, informed, and wonderful.

Terms for Individual Wise Boutiques

Each Wise Boutique owner may include additional terms and policies on her own Wise Boutique home page. These may include information about her products, services, fulfillment process, delivery methods, customer support, shipping, returns, refunds, warranties, guarantees, trial periods, and other important details.

 

Because Wise Boutique owners manage their own listings, the Wise Boutique owner connected to a specific product or service is usually the best person to answer questions about that listing.

Product & Service Page Details

Each product or service page may include important details such as:

 

  • Description
  • Shipping information
  • Shipping processing time
  • Returns policy
  • Reviews
  • Location, when applicable
  • More products from that Wise Boutique owner
  • Warranty policy
  • Guarantee details, when applicable
  • Trial period details, when applicable
  • Product Enquiry tab for contacting the Wise Boutique owner directly

 

Please review these details before purchasing. Product and service terms may differ depending on the type of offer, the boutique owner, the delivery method, and the nature of the product or service.

Product Enquiries & Customer Support

For questions about a specific product or service, please begin by contacting the Wise Boutique owner directly through the Product Enquiry tab on the product or service page.

 

To contact a Wise Boutique owner:

 

  1. Go directly to the product or service page.
  2. Open the Product Enquiry tab.
  3. Send your message through the Product Enquiry form.

 

You should generally expect a reply within 48 hours.

 

For general platform questions that are not connected to a specific product or service, please contact The Wise Boutique support team at: Support@TheWiseBoutique.com

Customized Products & Services

Many products and services offered inside The Wise Boutique may be unique, personalized, custom-made, custom-prepared, or created specifically for a customer’s order.

 

Customized products and services often require the Wise Boutique owner to invest time, talent, energy, materials, preparation, and other resources before delivery. For this reason, customized products and services may not be eligible for cancellation, return, or refund unless the product or service page states otherwise, the Wise Boutique owner approves the request, or applicable law requires otherwise.

 

Please review each listing carefully before purchasing, especially when ordering a custom product, personalized item, booked service, consulting session, coaching package, class, digital product, or other special offer.

General Returns Policy

Return eligibility may vary by product, service, boutique owner, and listing. Please read the return policy stated on the product or service page before purchasing.

 

In general, certain types of goods may not be returnable, including but not limited to:

 

  • Perishable goods, such as food or flowers
  • Newspapers or magazines
  • Intimate or sanitary goods
  • Hazardous materials
  • Flammable liquids or gases
  • Gift cards
  • Downloadable software products Digital products
  • Some health and personal care items
  • Customized or personalized products
  • Services that have already begun or been delivered

 

 

To request a return, please follow these steps:

 

  1. Contact the Wise Boutique owner for the product or service you purchased.
  2. Go directly to the product or service page.
  3. Open the Product Enquiry tab.
  4. Send a message to the Wise Boutique owner through the Product Enquiry form.

 

The Wise Boutique owner may require a receipt or proof of purchase.

 

Important: Please do not send your purchase back to a Wise Boutique owner without contacting the owner first and receiving return instructions and approval.

General Refunds Policy

Refund eligibility may vary by product, service, boutique owner, and listing. Please review the refund terms stated on the product or service page before purchasing.

 

In general, you should not expect a refund for:

 

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, video games, cassette tapes, vinyl records, or similar media
  • Items not in their original condition
  • Items damaged or missing parts for reasons not due to an error by the Wise Boutique owner
  • Custom, personalized, or made-to-order products unless otherwise stated
  • Digital products that have been downloaded or accessed
  • Services that have already begun or been delivered
  • Items requested for return more than 30 days after delivery, unless the product page states otherwise

 

If a return is approved, the returned item may need to be received and inspected before a refund is issued. Once the return is received and reviewed, you may be notified by email whether the refund is approved or rejected.

 

If approved, the refund will generally be processed back to the original method of payment.

Shipping & Delivery Timing

Shipping policies, shipping charges, processing times, and delivery estimates may vary by Wise Boutique owner and product listing.

 

Please review the shipping details on the product page before purchasing. For shipped merchandise, sellers should have a reasonable basis for stated shipping timelines. If no shipping timeline is stated, U.S. guidance under the FTC’s Mail, Internet, or Telephone Order Merchandise Rule generally requires sellers to have a reasonable basis to expect shipment within 30 days. If a shipment is delayed beyond the promised time, the seller may need to notify the buyer and provide the appropriate options.

Late or Missing Refunds

If you believe you have not received a refund within two weeks of receiving a refund approval notice, please follow these steps:

 

  1. Double-check your bank account.
  2. Contact your credit card company, as it may take time for the refund to officially post.
  3. Contact your bank, as processing times may vary.
  4. If you have completed these steps and still have not received the refund, please contact us at Support@TheWiseBoutique.com.

Exchanges

Items may be eligible for replacement or exchange if they are defective, damaged upon receipt, or materially different from the product description, subject to the terms stated on the product page and the Wise Boutique owner’s review.

 

If you need to request an exchange, please contact the Wise Boutique owner through the Product Enquiry tab on the product or service page.

Return Shipping

If your return is approved, you should mail your product to the physical return address provided to you in the return approval communication.

 

Unless the product page or return approval communication states otherwise, you may be responsible for paying your own return shipping costs.

 

Shipping times may vary depending on your location. If you are returning an expensive item, you may consider using a trackable shipping service or purchasing shipping insurance.

No Solicitation Policy

Soliciting is strictly prohibited inside The Wise Boutique.

 

The Wise Boutique is designed to be a safe, trustworthy platform for Wise Boutique owners, customers, and clients. Customers may not use purchases, enquiries, messages, or platform access to solicit business from Wise Boutique owners.

 

If a customer attempts to solicit business from a Wise Boutique owner, The Wise Boutique may restrict or disallow future business, communication, purchasing, or participation within the platform.

 

Similarly, Wise Boutique owners and their representatives may not use customer purchases, enquiries, or contact information to solicit sales outside The Wise Boutique.

 

If a Wise Boutique owner or representative contacts you after a purchase in an attempt to sell you products or services outside The Wise Boutique, please report this immediately to: Support@TheWiseBoutique.com

Services Booked Through The Wise Boutique

Some Wise Boutique owners offer services such as consulting, coaching, classes, training, creative services, professional services, or other service-based offers that may be booked through The Wise Boutique.

 

Services that begin through The Wise Boutique should remain within The Wise Boutique unless otherwise approved in writing by The Wise Boutique.

 

Wise Boutique owners are prohibited from soliciting customers or clients to purchase the same, similar, additional, or related services outside The Wise Boutique when the customer relationship began through The Wise Boutique.

 

If you book a service through The Wise Boutique and anyone associated with that transaction offers to sell you the same or similar service outside The Wise Boutique, please report this immediately to:

 

Support@TheWiseBoutique.com

Wise Scholarships & Giving Back

To create impact, The Wise Boutique donates 10% of profits to Wise Scholarships, helping support women entrepreneurs with access to wise training, technology, and a tribe of support.

Link to the Wise Women Network Wise Scholarships page
Learn More About Wise Scholarships

Questions About These Terms

For questions about a specific product or service, please contact the Wise Boutique owner through the Product Enquiry tab on the product or service page.

 

 

For general questions about The Wise Boutique Terms & Conditions, platform support, or policies, please contact:

 

Support@TheWiseBoutique.com

 

The Wise Boutique

4195 W. Douglas Ave. #692

Sedalia, CO 80135

United States